Privacy Policy

LocalMD Medical Center ("LocalMD," "we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive care at our Sunset Park, Brooklyn or Maspeth, Queens locations.

We comply with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to ensure your protected health information (PHI) remains confidential and secure.

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address, and insurance details.
• Health Information: Medical history, treatment records, test results, and other information related to your care.
• Website Information: IP address, browser type, pages visited, and usage data collected through cookies and analytics tools.
• Billing Information: Payment method details and billing history for services rendered.

We use your information for the following purposes:

• To provide, coordinate, and manage your medical care and treatment.
• To communicate with you about appointments, test results, and care plans.
• To process billing and insurance claims.
• To improve our website, services, and patient experience.
• To comply with legal and regulatory requirements.

We do not sell your personal or health information. We may share your information in the following circumstances:

• With your healthcare providers and specialists involved in your care, with your authorization.
• With insurance companies and payers for billing and coverage verification, as permitted by law.
• With public health authorities, law enforcement, or other entities when required by law.
• With our service providers (e.g., billing, IT) who are bound by confidentiality and HIPAA business associate agreements.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may affect website functionality.

For details, please review our separate Cookie Policy.

We implement administrative, technical, and physical safeguards designed to protect your information in accordance with HIPAA and industry standards. These include encrypted data storage, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under applicable law, you have the right to:

• Request access to and a copy of your medical records.
• Request corrections to inaccurate or incomplete information.
• Request restrictions on certain uses and disclosures of your information.
• Request an accounting of certain disclosures of your PHI.
• Opt out of certain marketing or promotional communications.

If you believe your privacy rights have been violated, you may file a complaint with us and with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). We will not retaliate against you for filing a complaint.

To file with the OCR, visit www.hhs.gov/ocr/privacy/hipaa/complaints, call 1-877-696-6775, or write to: Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue SW, Washington, D.C. 20201. For a full description of your rights under HIPAA, please see our separate Notice of Privacy Practices.

LocalMD does not sell your personal or health information, and we have not sold personal information in the preceding 12 months. Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, to request deletion, to opt out of any sale, and to not be discriminated against for exercising these rights.

To exercise any of these rights, contact us at either location listed below. We do not knowingly sell the personal information of minors under 16 without opt-in consent.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Sunset Park: 6219 5th Ave, Brooklyn, NY 11220 | (718) 475-0065
• Maspeth: 71-16 Grand Ave, Maspeth, NY 11378 | (718) 307-1577